![M&S apologises to mum sold out-of-date Aptamil baby formula at Bluewater store](https://newsitn.com/wp-content/uploads/2024/05/MS-apologises-to-mum-sold-out-of-date-Aptamil-baby-formula-at-730x502.jpg)
M&S apologises to mum sold out-of-date Aptamil baby formula at Bluewater store
A fuming mum says she was moments from feeding her daughter out-of-date baby formula – before seeing it had expired 16 months ago.
Candice purchased the item during her weekly food shop yesterday afternoon at the M&S in Bluewater, near Dartford.
![Candice luckily checked the expiration date before feeding her daughter the formula. Picture: Candice](https://www.kentonline.co.uk/_media/img/HOYZ2BQ8WS0ZTV5JEDY2.jpg)
M&S bosses say they are taking the matter “very seriously” and have apologised to her.
Candice had picked up a four-pack of Aptamil stage 1 “ready to feed” baby formula at the store along with three separate bottles before heading home.
But when she went to pour the milk into a bottle for six-month-old Dolly that evening, she noticed the expiry date said December 29, 2022.
Candice, who has asked us not to use her surname, said: “I’m absolutely fuming. I was about to pour it into the bottle before checking.
“It didn’t smell, it wasn’t discoloured but I glanced down the side and just decided to check. Call it mother’s intuition I guess.”
![The two bottles with their respective expiration date. Picture: Candice](https://www.kentonline.co.uk/_media/img/STWCFSLKWADSH7PDEPR0.jpg)
Candice checked all the other bottles and the rest had expiry dates near the end of 2024.
The expired formula was one of the bottles bought separately – despite saying on the side it is not for individual sale.
The same bottle did not scan at the checkout which meant a staff member scanned one of the other bottles in its stead.
Candice believed it was a misplaced bottle from a multi-pack as it also had a different design.
“If someone else had bought that milk I dread to think what it could do if they feed it to their baby,” she said.
![The different designs of the bottles the (left one is the formula out of date). Picture: Candice](https://www.kentonline.co.uk/_media/img/D40K2GN5V5WX6I1HNZZU.jpg)
“What are they doing with stuff two years out of date on their shelves anyway?”
Candice phoned the store to explain the issue. After checking, a member of staff offered an apology and a refund for the £1.20 bottle.
“I wasn’t phoning for the refund. I wanted to make sure no one else had bought off-milk,” she said.
“I wanted them to check their shelves but they said someone would get back in touch soon. I still haven’t spoken to anyone since.”
Candice is going back today to talk to store bosses.
An M&S spokesperson told KentOnline: “We take this matter very seriously and we have spoken to our store colleagues to make sure this does not happen again.
“We are also contacting the customer directly to apologise.”
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